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Blue Cube USB Modem IS NOT Working On GNU/Linux

Blue Cube USB Modem
So, as promised in the previous post, today I was able to test the Blue Cube USB Modem, thanks to Blue Cube Pavillion KL. As far as I know, this HSDPA-capabled modem is developed by C-Mobile Sdn. Bhd solely for Celcom Broadband.

As usual, here is my setting;
Operating System: Debian GNU/Linux (Testing aka Lenny)
Kernel Version: 2.6.22-3-amd64
Modem: Blue Cube USB Modem

Without further due, here is the result.....

From /var/log/messages,

CODE:
  1. Mar 13 18:55:01 unforgiven kernel: usb 5-2: new full speed USB device using ohci_hcd and address 2
  2. Mar 13 18:55:01 unforgiven kernel: usb 5-2: configuration #1 chosen from 1 choice
  3. Mar 13 18:55:02 unforgiven kernel: Initializing USB Mass Storage driver...
  4. Mar 13 18:55:02 unforgiven kernel: scsi4 : SCSI emulation for USB Mass Storage devices
  5. Mar 13 18:55:02 unforgiven kernel: usbcore: registered new interface driver usb-storage
  6. Mar 13 18:55:02 unforgiven kernel: USB Mass Storage support registered.
  7. Mar 13 18:55:04 unforgiven kernel: usb 5-2: USB disconnect, address 2
  8. Mar 13 18:55:08 unforgiven kernel: usb 5-2: new full speed USB device using ohci_hcd and address 3
  9. Mar 13 18:55:08 unforgiven kernel: usb 5-2: configuration #1 chosen from 1 choice
  10. Mar 13 18:55:08 unforgiven kernel: scsi5 : SCSI emulation for USB Mass Storage devices
  11. Mar 13 18:55:13 unforgiven kernel: scsi 5:0:0:0: CD-ROM            HSDPA    MMC Storage      2.31 PQ: 0 ANSI: 2
  12. Mar 13 18:55:13 unforgiven kernel: sr0: scsi-1 drive
  13. Mar 13 18:55:14 unforgiven kernel: sd 0:0:0:0: Attached scsi generic sg0 type 0
  14. Mar 13 18:55:14 unforgiven kernel: sr 5:0:0:0: Attached scsi generic sg1 type 5

Trying to setup the wvdial configuration,

CODE:
  1. unforgiven:~# wvdialconf
  2. Editing `/etc/wvdial.conf'.
  3. Scanning your serial ports for a modem.
  4. Modem Port Scan<*1>: S0   S1   S2   S3   
  5. Sorry, no modem was detected!  Is it in use by another program?
  6. Did you configure it properly with setserial?
  7. Please read the FAQ at http://open.nit.ca/wiki/?WvDial
  8. If you still have problems, send mail to <wvdial-list@lists.nit.ca>.

Too bad! This Thailand-made modem (yes, it is made in Thailand; Blue Cube staff confirmed it) is not detected on my Debian GNU/Linux. The conclusion is; GNU/Linux users should avoid from buying this modem for the time being, until Linux can recognize it. Maybe Blue Cube itself should send this modem to Linux community so that Linus Torvalds and his comrades can develop the drivers :)

{ 13 } Comments

  1. KwangErn | March 14, 2008 at 6:27 am | Permalink
    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux

    Of course it won’t work. According to your dmesg, it detected the device as a mass storage device rather than a usb modem. What you _really_ need is the proper drivers.

    I suggest doing lsusb to find out what chipset you have. If it doesn’t detect, do a update-usbid then lsusb.

    Download the chipset drivers, compile if needed, load it up. Try harder next time. ;)

    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux
  2. irwan | March 14, 2008 at 10:23 pm | Permalink
    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux

    KwangErn,
    Thanks for the advice, but
    -it’s not a dmesg, it’s from syslog
    -the manufacturer DOES NOT provide support/driver for Linux

    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux
  3. Anonymous | March 15, 2008 at 3:05 am | Permalink
    Using Opera Opera 9.20 on Windows Windows Vista

    I think you should get a hang with somebody that good enough with kernel hacking. My BlueCube working fine (FreeBSD, though) after getting helped from ariff@FreeBSD.org (less than an hour after purchasing it!). Patch, reboot, and dial :)

    Using Opera Opera 9.20 on Windows Windows Vista
  4. KwangErn | March 15, 2008 at 6:17 am | Permalink
    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux

    Device manufacturer != chipset manufacturer

    I would be _very_ surprised if there isn’t a driver for the chipset.

    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux
  5. irwan | March 15, 2008 at 9:32 am | Permalink
    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux

    Anonymous,
    Thank you very much for the info, I will ask him soon. Yes, I know Ariff is such a superb and very helpful guy.

    Using Debian IceWeasel Debian IceWeasel 2.0.0.12 on Debian GNU/Linux Debian GNU/Linux
  6. fatah | June 11, 2008 at 1:52 am | Permalink
    Using Mozilla Firefox Mozilla Firefox 2.0.0.14 on Windows Windows XP

    Really ? It run in FreeBSD? Then give me your dmesg output. I think I can revise the FreeBSD code trying to port it to Linux. Is it detected as usb-serial ? Have you patch the kernel because of USB PID/VID is not recognized in FreeBSD before as usb-serial ? I have my friend want to give me the modem. I have to clarify this first.

    Using Mozilla Firefox Mozilla Firefox 2.0.0.14 on Windows Windows XP
  7. irwan | June 14, 2008 at 10:18 am | Permalink
    Using Debian IceWeasel Debian IceWeasel 2.0.0.14 on Debian GNU/Linux Debian GNU/Linux

    Hi Encik Fatah,
    If you’re really serious about this, you might want to contact Ariff/SkyWizard by yourself. I believe Ariff won’t let you down :)

    Using Debian IceWeasel Debian IceWeasel 2.0.0.14 on Debian GNU/Linux Debian GNU/Linux
  8. Zero | August 20, 2008 at 4:34 pm | Permalink
    Using Mozilla Firefox Mozilla Firefox 3.0.1 on Linux Linux

    I think this modem is a weird type of modem. It is actually 2 USB devices in one, a USB storage device and a USB modem.

    The USB storage holds the driver (for Windows) for the USB modem. It is set to autorun, so it will install the driver at the first instance.

    As a rule, Linux users should avoid USB modem solutions, and get proper Ethernet router modems. These work out of the box and with no problems.

    Using Mozilla Firefox Mozilla Firefox 3.0.1 on Linux Linux
  9. RoBeRT HaYDeN | December 23, 2008 at 7:02 pm | Permalink
    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP

    Hey, I think I found the driver of this modem. But I can’t test the driver. The problem IS :

    1. My laptop which I’ve installed Ubuntu is currently ‘out of service’.
    2. I’m using my sister’s laptop right now and she had warned me not to install anything.
    3. The modem is my brother’s possession.

    So, if someone can test the driver and e-mail me what he/she find out, I would really appreciate.

    The link to the driver download page :
    http://www.bluecube.com.my/content.php?cat=45&pageid=97

    Thanks a bunch!

    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP
  10. RoBeRT HaYDeN | December 23, 2008 at 7:04 pm | Permalink
    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP

    This is my e-mail address for the above post.

    mydispomail-001@yahoo.co.uk

    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP
  11. Irwan | December 25, 2008 at 4:59 pm | Permalink
    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP

    RoBeRT HaYDeN,
    Thank you very much for sharing the information. Now, it looks like this modem should be able to work with GNU/Linux OS. Unfortunately, I don’t own this modem and I don’t really have time to go to Blue Cube kiosk to test it.

    Using Mozilla Firefox Mozilla Firefox 3.0.5 on Windows Windows XP
  12. Zack | November 22, 2009 at 5:54 pm | Permalink
    Using Opera Opera 9.80 on Linux Linux

    Boleh tunjukkan cara menggunakan modem ni dalam FreeBSD 6.4?

    Using Opera Opera 9.80 on Linux Linux
  13. drzach | November 25, 2009 at 5:05 am | Permalink
    Using Opera Opera 9.80 on Linux Linux

    Hi Irwan,
    How to get help from Ariff and setting this modem up in FreeBSD? I have tried many methods from book without any success.

    Using Opera Opera 9.80 on Linux Linux

{ 1 } Trackback

  1. Using WordPress WordPress 2.3.3

    [...] I found an interesting site – a testimonial from a linux ‘Debian’ user on BlueCube usb modem, which similar with one that I purchased recently. It is confirmed that this modem, for the time being, is NOT compatible with Linux. He also recommend Linux user who subscribed Celcom Broadband to purchase either Sierra Wireless Aircard 875U or Huawei E220 usb modem. Read the full story here. [...]

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